Sony has promised more PlayStation 5 consoles will be available to preorder shortly, and has apologised for the chaos of the pre-order process, acknowledging it ‘could have been a lot smoother’.
With limited numbers of pre-orders having gone live earlier this week, Sony has since apologised for the way it handled the process, after online shops launched buying options for the next-generation console earlier than anticipated, leaving video gamers in a dark and upsetting place when the small numbers of units immediately sold out.
The PS5 has a launch date of 12 November and, despite stocks everywhere drained, Sony has now said that more machines will be accessible to fans in time for the pre-Christmas release.
The company tweeted out a statement yesterday, September 19, in the hope of reassuring gamers that they’d be able to obtain their new console will be more freely available over the coming days and weeks, with further details to be shared as and when.
Let’s be honest: PS5 preorders could have been a lot smoother. We truly apologize for that. Over the next few days, we will release more PS5 consoles for preorder – retailers will share more details. And more PS5s will be available through the end of the year.
People were largely upset that the gaming giants didn’t give them enough notice when the console was about to hit the pre-order e-shelves, which has not been the case for previous consoles such as the PS3 and PS4 where costumers had been given several weeks of prior notice.
What’s more, loyal PlayStation users who’d signed up to be notified of PS5 pre-orders simply didn’t receive a notification email inviting them to, leaving them even more angry when online stock quickly vanished.
With the 2020 console war firmly underway, Sony’s machine is already facing stiff competition from Microsoft’s XBOX Series X which matches the PS5’s top-end retail price of £449, launches a few days earlier on 10 November, and with a significantly cheaper digital-only version alternative in the form of the Series S.
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Source link : https://www.unilad.co.uk/gaming/sony-admits-playstation-5-pre-orders-could-have-gone-better
