Many people wonder why elevators often have mirrors, but manufacturers explain that the mirrors are not simply for people to check their appearance.

Elevator manufacturers give three surprising reasons for installing mirrors inside elevators—all of which are related to improving the user experience.

Supporting people with claustrophobia

Claustrophobia can be triggered by situations such as being in a crowded elevator, a windowless room, or a cramped meeting space. Those who suffer from this condition may experience sweaty palms and a rapid heartbeat when using an elevator, fearing they might get trapped.

Elevator designers discovered that installing mirrors helps create the illusion of a larger space. Mirrors shift users’ focus to their own reflection, distracting them from their fear. Seeing their familiar face in the mirror can ease anxiety and reduce the sense of loneliness during the ride.

A representative from Gartec, a leading elevator manufacturer in the UK, shared: “The fear of confined spaces in elevators is a very common problem. The small space, lack of fresh air, and inability to see what’s happening contribute to feelings of anxiety. Having a mirror can help reduce the sense of being trapped.”

Why do elevators have mirrors? They make people with claustrophobia feel more comfortable.

Supporting people with disabilities

Another reason for mirrors in elevators is to make them more accessible for people with disabilities. For wheelchair users, mirrors allow them to easily enter the elevator and back out while being aware of their surroundings.

In medium-sized elevators, wheelchair users can navigate more easily when they know there are no obstacles behind them. Mirrors give them greater independence and confidence during their ride.

Stannah Lifts, an elevator company in the UK, explained: “Wheelchair users need to see the space behind them when backing out. Mirrors in elevators allow them to know if someone is behind them, making the process much easier.”

Enhancing safety for users

Since elevators are often shared by strangers, mirrors also serve a safety function by increasing visibility and helping people detect theft or inappropriate behavior. Passengers can quickly notice suspicious actions by glancing at the mirror.

In addition, mirrors provide convenience for busy professionals who may want to quickly check their appearance before arriving at work or meeting someone. Mirrors also help reduce boredom while waiting for the ride to finish.

Simplex Elevators, a company based in Australia, added: “A mirror acts as a small distraction to pass the time in the elevator. Looking at yourself makes the journey feel shorter and less tedious.”