Facts 16/07/2025 10:08

Why do hotels usually let guests check in at 2pm and check out at 12pm?



Although the stay doesn’t last a full 24 hours, hotels still typically use the time frame of 2:00 PM check-in to 12:00 PM (noon) check-out to count as a full day of accommodation for guests.

Why is check-in usually at 2:00 PM and check-out at 12:00 PM the next day?

Since most hotel guests rent rooms primarily for rest, midnight is considered the central point of a night’s stay. The period from 2:00 PM the previous day to 12:00 PM the next day is seen as the most reasonable time frame for guests to relax and sleep. That’s also why hotels usually advertise rates “per night” instead of “per day.”

Why do hotels usually have a 2 PM check-in and 12 PM check-out policy?

Most people book hotel rooms to rest. Midnight is used as the reference point, and the time from 2 PM to 12 noon the following day is considered ideal.
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Now imagine a guest checking in at 5:00 AM. The hotel can’t reasonably ask them to check out at 3:00 AM the next day—that’s an hour no one wants to leave their room. Even if the guest agrees, it would be difficult for the hotel to immediately find a new guest to fill the room at that hour.

Therefore, standardizing check-in at 2:00 PM and check-out at 12:00 PM is the optimal solution. It ensures guests have enough time to rest while also allowing hotels to operate efficiently and maximize revenue.

What happens during the two hours between 12 PM and 2 PM?

The time between 12 noon and 2 PM is used by the hotel to complete several important tasks. First is the check-out process, including room inspections for damages or missing items, and checking for any minibar or food and beverage charges. Then, the hotel processes payments and returns personal identification and any deposits to the guest (if applicable).

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After check-out, the next step is cleaning the room. If a new guest is scheduled to arrive shortly afterward, housekeeping staff must work quickly while still maintaining quality and cleanliness standards. Cleaning may take only about 15 minutes, depending on the room’s condition.

The cleaning process typically includes vacuuming, dusting curtains, changing bed linens and pillowcases, wiping down all surfaces such as tables, chairs, and shelves, and replacing or washing items like cups and glasses. According to standard procedure, the bathroom—which is usually the dirtiest part—is cleaned last. This includes the mirror, sink, bathtub, and toilet.

In addition, staff must thoroughly check the functionality of all equipment in the room, such as the TV, air conditioner, and water heater, to ensure everything is in working order before the next guest arrives.

What if a guest checks in early or checks out late?

If a guest wants to check in early and the hotel has available rooms, the front desk may allow it. However, whether the guest is charged or not depends on the hotel’s policy.

Some hotels apply early check-in fees based on how many hours early the guest arrives.

Late check-out, on the other hand, tends to be more problematic for hotels. If a guest checks out too late, housekeeping may not have enough time to clean and prepare the room for the next guest. In some cases, rooms might not be ready at all, which affects the hotel’s reputation and revenue.

Therefore, most hotels enforce strict rules regarding late check-out. Penalties are usually charged in cash, and if a guest checks out after 6:00 PM, the fee can be as high as 100% of the room rate.

Tips for a smooth and comfortable hotel stay — What to remember when checking in and checking out:

When checking in:

  • Identification: Have valid ID ready, such as a national ID card, citizen ID card, or passport, for the check-in process.

  • Booking confirmation: Double-check your reservation details (room type, number of guests, check-in/check-out dates, room rate) to avoid confusion.

  • Deposit: Some hotels may require a deposit to cover any incidental charges.

  • Check-in time: The standard check-in time is usually 2:00 PM. If you wish to arrive earlier, contact the hotel in advance to confirm their early check-in policy and any additional charges.

  • Room inspection: Upon entering the room, inspect the amenities and devices to ensure everything is functioning properly. If anything is wrong, inform the front desk immediately.

When checking out:

  • Check-out time: Standard check-out time is 12:00 PM. If you need a late check-out, notify the hotel in advance and check their policy and possible fees.

  • Payment: Settle any extra charges you may have incurred (minibar, laundry, phone calls, etc.).

  • Check your belongings: Make sure you don’t leave behind any personal items before leaving the room.

  • Return the key: Don’t forget to return your room key to the front desk.

  • Feedback: Share any feedback or suggestions regarding your stay to help the hotel improve their service.

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