Facts 13/03/2025 15:05

Reasons revealed by long-time employees

Yêu cầu đối với nhân viên lễ tân khách sạn: 4 tiêu chí cơ bản

Why Do Hotels Always Say They Are Fully Booked When Couples Ask for Rooms Late at Night?

In business, there are many small secrets that people don’t know, and the hotel industry is no exception. Have you noticed that, in many cases, especially late at night, when a young couple comes to ask for a room, they are often told that the hotel is fully booked? Why is that?

Receptionists Always Say There Are No Rooms When Couples Ask for a Room Late at Night

The job of a hotel receptionist is not only about checking in and checking out guests but also about handling many different situations, especially at night.

In reality, the reason is simple. With their keen eye and experience, receptionists can usually tell when a young couple is looking for a room late at night. They may tell them there are no regular rooms available, but that some "special" rooms, priced higher, are still free.

In this situation, the young couple is often left with no other options and would naturally accept the more expensive rooms to have a private, happy moment together. This is simply a sales trick used by receptionists and some hotels.

Additionally, there are other reasons, such as if a couple comes in and seems drunk or disruptive, the receptionist may refuse to rent them a room because they may cause trouble or disturb other guests.

Things to Keep in Mind When Renting a Hotel Room

Here are some important things to consider when renting a hotel room:

  • Assess Your Needs
    Determine your needs and preferences before choosing a hotel room. Consider the number of people staying with you, necessary amenities, the location of the hotel, and your budget.

  • Location
    Choose a hotel room in a location that aligns with your travel plans. If you want to explore the city center, pick a hotel near tourist attractions and public transport.

  • Read Reviews and Ratings
    Before booking, read reviews and comments from previous guests. This will give you an honest look at the hotel's service quality and amenities.

  • Check the Cancellation Policy
    Make sure to carefully read the hotel's cancellation policy to avoid any penalties if you need to change your plans unexpectedly.

  • Amenities and Services
    Check what amenities and services the hotel offers, such as free Wi-Fi, breakfast, swimming pools, gym, room service, and tour booking assistance.

  • Security and Safety
    Ensure the hotel has good security measures, like surveillance cameras, in-room safes, and fire safety systems.

  • Promotions and Discounts
    Look for any promotions or discounts available for booking in advance, dining at the hotel restaurant, or using other hotel services.

  • Check-in and Check-out Times
    Make sure you know the check-in and check-out times to plan your travel and accommodation efficiently.

  • Contact the Hotel Before Arrival
    If possible, contact the hotel directly before arriving to confirm your reservation and any special requests.

  • Inspect the Room Before Checking In
    Make sure your room is clean, organized, and has all the amenities you requested. If there are any issues, notify the hotel staff immediately so they can resolve them.

  • Hotel Policies
    Every hotel has its own set of rules regarding the use of amenities and services. Be sure to read these policies before checking in to avoid any unnecessary complications.

  • Check the Bill Before Payment
    Make sure the bill is accurate and that no additional, unwarranted charges have been applied.

 

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